Terms of training

A personal training session is 50 minutes with your coach, at the day and time you hold. Coach Mike trains men and Coach Selina trains women, so your coach is decided by that and not by preference.

We are open Saturday to Thursday and closed on Fridays. All times are Kuwait time.

After your assessment you choose permanent weekly times, and those times are yours for as long as you train with us. Nobody else is given them while you hold them.

We run at a fixed capacity of ten clients per coach. That is what keeps your time yours, and it is why we keep a waiting list rather than overbooking.

If you want to move to a different time, tell your coach. We will move you as soon as a time that suits you is free.

We need 12 hours notice to cancel or move a session. With that notice, the session goes into a catch-up pool and you can take another free time with your own coach that month.

Without that notice, the session is lost and there is no make-up. It is not a penalty; it is a time nobody else could use.

If your coach has to cancel, that session is never lost. It is either moved or carried, and it never counts against what you have paid for.

Training is billed monthly, in advance, by invoice from your coach. Your invoice lists the sessions in the month and the amount due, and payment is taken at the studio on the payment terminal, on or before the due date shown on the invoice.

The monthly fee is fixed for the sessions you hold, whether or not you attend them. Missing a session without notice does not reduce the fee, and neither does taking a week off without telling us.

If you are travelling, tell your coach before the invoice goes out. Sessions you miss while away are not charged, and your times are held for you while you are gone.

Where a month runs longer than the four weeks you pay for, the extra sessions are on us. Prices are per month and are confirmed with you before you start.

Two people can share a slot at a lower rate each. You are each billed separately for your own half. If your partner is away, you train the session on your own and it is charged at the individual rate for those sessions only.

You tell us about injuries, medical conditions and anything else that affects how you should train, before your first session and whenever it changes. We use it to keep your training safe. If we think you should see a doctor before training, we will say so and we may ask you to.

Training carries a risk of injury. We coach you to reduce it; we cannot remove it. You train at your own risk and are responsible for telling your coach when something does not feel right, during a session or after one.

You can stop training at the end of any month you have paid for; tell your coach before the next invoice goes out. We do not lock you into a contract. Months already paid are not refunded, and your slot is released to the waiting list once you stop.

If we change how any of this works, we will change this page and tell current clients directly. The date at the top always shows when it last changed.

Message your coach, or email us at hello@onefitnessstudio.com. These terms are governed by the laws of the State of Kuwait.